Corante Marketing Hub Network

December 07, 2005

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Best Buy Apologizes For Strongarming Some Xbox Customers

- The Social Customer Manifesto (feed)

Apparently, some customers looking for the best buy on the new Xbox 360 instead were met with less-than-stellar sales tactics at some Best Buy stores, with sales personnel 'requiring' customers to purchase unwanted accessories as part of a bundle...

Category: Branding | CRM | Marketing | sales effectiveness | so-called CRM | social customer | transparency